Stonehaven on Vaal

Privacy Policy

Stonehaven on Vaal is committed to respecting the privacy of its users and acknowledges the rights related to the data we collect from them. This privacy policy sets out how Stonehaven on Vaal gathers, uses, stores, protects and discloses that data.

This privacy notice is for this website,

Stonehaven on Vaal is a restaurant and venue situated on the Vaal River that offers river cruises and is located next to Baddrift Bridge, Sylviavale Ah, Vaal River, Vanderbijlpark, Gauteng, South Africa. You may contact us at any point in writing to the above address or by email here: regarding this notice and the use of your data.

This notice sets out the way Stonehaven on Vaal processes, stores and protects user data and information that you may supply to us. It also outlines the obligations and requirements of the users, the website and website owners.

Purpose for collection

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We collect information from you to improve the quality of our services and to provide you with up to date information pertaining to special offers, events and new menus in our bars and restaurants. We have a legitimate interest in improving your experience at our restaurant which we do by communicating with you with the information you provided.

This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have subscribed to our newsletters.

Information collected via email marketing campaigns is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Data Collected

The information we collect may include information relating to you and individuals connected to your business that you provide to us, which we maintain for legitimate business purposes.

We do not collect special categories of data about you, we do collect personal data such as your name, contact number, birthday, location and email address.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation.

Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

Data is collected by a variety of means, this includes when you fill out a booking form or when you enter one of our online competitions.

3rd Parties

We use third parties for the delivery of our service and therefore from time to time your information will be passed onto third parties for that purpose.

The third parties that we use for the delivery of our services and references to their privacy policies are: : Email Marketing channel :

Beyond this, we do not and will not sell your information onto other parties for any purpose, we will share your information with law enforcement organisations where we have a vital interest to do so or a legal obligation.

How we’ll use your information

We’ll only use information on you where we have your consent. These reasons include where we need the information:

  • to deliver our products and services.
  • to provide product and service improvement.
  • to protect our legal rights and complying with our legal obligations.
  • to undertake marketing: to provide you with information about Stonehaven on Vaal’s products and services, events, promotions and specials.

Data security safeguards

In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take reasonable steps to prevent unauthorised access to, or disclosure of your Personal Data. However, we do not guarantee that your Personal Data shall be 100% secure.

We have put in place several technical and organisational measures aimed at protecting the confidentiality, the integrity and the availability of your personal data. Please ensure that the information you give us is accurate and up to date and notify us promptly if anything has changed.

This Privacy Notice may be updated periodically and the most recent version will be published on You can obtain further information on this Privacy Notice or contact us by sending an email to with the subject line ‘Subject access request’.

Your rights

The POPI Act (South Africa’s data protection law) gives people many rights, if you would like to exercise any of your rights, please contact us via email and we will respond as soon as possible in line with the requirements of POPIA. Please note that we will only divulge information to those making requests once we have verified your identity.

If you would like to remove your consent to receive marketing material you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails and you will instantly be removed from our mailing list. Respond with STOP to our SMS campaigns to be automatically unsubscribed.

Contact & Communication

We make every effort to safeguard the integrity and confidentiality of your data and therefore subscriptions to our newsletters are taken in compliance The POPI Act.

In all correspondence you receive from us you will be given an option to opt-out or unsubscribe, where this is not available instructions will be given instruction on how to manually do this.

This process is detailed at the footer of each email campaign.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts.

Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs (this is an example:

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Social Media Platforms have their own privacy policies and terms and conditions, please ensure you read these to understand how they use your data.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details.

This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question.

Additional information:

If you have any questions with regards to this privacy notice, the way your data is handled or if you would like to exercise any of your rights under the General Data Protection Regulation, please contact us.

Issued by Stonehaven on Vaal
Baddrift Bridge, Sylviavale Ah, Vaal River, Vanderbijlpark, Gauteng, South Africa

T: 016 982 2951 /

All rights reserved. Privacy notice last updated:  11 Nov 2021.